France Investigating Apple Over Alleged ‘Planned Obsolescence’ Arising From Serialized Repair Parts


France has been investigating Apple since December after the organization Halte à l’Obsolescence Programmée (HOP) accused the company of “planned obsolescence” over serialized repair parts, according to French news agency AFP.

Apple Self Service Repair Program iPhone
Apple’s self-service repair program requires customers to enter a device’s serial number when ordering parts for devices like iPhones and Macs, and any parts ordered need to be paired with the same device after installation. HOP said this policy gives Apple the potential to restrict repairs to approved technicians only, and limit the functionality of devices repaired with uncertified parts. The organization added that Apple’s self-service repair program is bad for the environment given that Apple ships large and heavy tools to customers.

Do-it-yourself repair website iFixit also expressed disappointment about the serial number requirement when Apple’s program launched last year.

“Integrating a serial number check into their checkout process is a dire omen and could allow Apple the power to block even more repairs in the future,” said iFixit’s Elizabeth Chamberlain. “Building the technology to provision individual repairs easily sets Apple up as the gateway to approve—or deny—any repairs in the future, with parts from any source.”

The Paris Public Prosecutor’s office is handling the investigation, and has yet to formally accuse Apple of any wrongdoing in relation to HOP’s complaint. The organization previously filed a complaint about Apple throttling the maximum performance of some older iPhone models with aging batteries when necessary in order to prevent the devices from unexpectedly shutting down, leading to a €25 million fine in France.

Note: Due to the political or social nature of the discussion regarding this topic, the discussion thread is located in our Political News forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Popular Stories

Apple Confirms iOS 16.5 Will Be Released Next Week With These New Features

In a press release introducing a new Pride Edition band for the Apple Watch today, Apple confirmed that iOS 16.5 and watchOS 9.5 will be released to the public next week. The software updates have been in beta testing since late March. ”The new Pride Celebration watch face and iPhone wallpaper will be available next week, and requires watchOS 9.5 and iOS 16.5,” said Apple. In addition to…

Apple Headset’s Capabilities Said to ‘Far Exceed’ Those of Rival Devices

The Wall Street Journal on Friday outlined what to expect from Apple’s long-rumored AR/VR headset project, corroborating several details previously reported by Bloomberg’s Mark Gurman and The Information’s Wayne Ma. Apple headset mockup by designer Ian Zelbo The report indicates that Apple plans to unveil the headset at WWDC in June, and says many sessions at the conference will be related to …

You May Soon Not Need to Say ‘Hey Siri’ Anymore

Apple is working on a major change to Siri that will move away from the “Hey Siri” trigger phrase currently required to invoke the virtual assistant hands-free, according to Bloomberg’s Mark Gurman. In a recent edition of his “Power On” newsletter, Gurman said that Apple is working on a way for Siri to be able to understand and respond to commands without the need to use “Hey Siri” as a…

iPhone 15 Pro Rumored to See Huge Price Hike

The iPhone 15 Pro models are rumored to be facing substantial price hikes upon their launch later this year, according to recent reports. According to a rumor from an unverified source on Weibo, Apple is planning to increase the price of this year’s iPhone 15 Pro models to widen the gap with the iPhone 15 Plus. The iPhone 14 Pro and iPhone 14 Pro Max start at $999 and $1,099, meaning that…

When Will Apple Launch New iPad Pro Models?

It is now over six months since Apple launched the current iPad Pros, and with a substantial update rumored for the next-generation, when exactly are the new models expected to launch? The current 11- and 12.9-inch iPad Pro models were released in October 2022, adding the M2 chip, Apple Pencil hover, Smart HDR 4, Wi‑Fi 6E, and Bluetooth 5.3 – another minor refresh like the…

Larger 6.3-Inch and 6.9-Inch Displays to Be Exclusive to iPhone 16 Pro and Pro Max

Apple plans to introduce larger 6.3 and 6.9-inch display sizes for the iPhone 16 Pro and Pro Max in 2024, but the change in screen size will be limited to the Pro models. The standard iPhone 16 models are expected to feature the same 6.1 and 6.7-inch display sizes that Apple has used for the last several years. The information comes from display analyst Ross Young, who often shares accurate…



Source link

Leave a Reply

Your email address will not be published. Required fields are marked *