Everyone has those tasks they keep putting off because dealing with them sounds worse than living with the problem for another day. Maybe it’s chasing an airline credit, sitting on hold with customer service, or figuring out how you’re going to pack your entire apartment before the movers arrive.
That’s the pitch behind Meta Muse AI, the new agentic AI assistant that launched Sept. 8. It’s designed to carry out tasks on your behalf, from booking travel to sending emails, using the apps and accounts you choose to connect.
“Meet Muse, the personal agent that helps you get things done,” Mark Zuckerberg wrote in an Instagram announcement.
People are already putting that promise to the test and have been “blown away.” One traveler says Muse helped secure a $250 credit after a flight delay, while another had it wait on hold and call them once an actual person was ready to talk. Users online are sharing ways they’ve been “musemaxxing,” delegating more and more to Meta’s new AI. Tech creator Peter Yang even called it “the best personal agent I’ve tried to date.” It’s also been called OpenClaw for normies (OpenClaw is the AI agent that made waves in early 2026).
The excitement has spread far beyond social media. Muse has climbed to the top of Apple’s App Store, and Meta shares jumped more than 11 percent on Sept. 21 as Wells Fargo raised its price target.
People are collecting these experiments, too. For example, Use of Muse is a searchable directory of user-shared examples, from recovering money to handling everyday errands, with links back to the original posts. AI Agents Library’s guide to Muse also offers practical task ideas and sample prompts.
We’ve rounded up some standout stories and included suggested prompts to help you try similar tasks. The prompts are either from these directories or use the same approach as the prompt examples given.
Your to-do list had a good run!
A word of warning: All AI agents carry some security risks, including Meta Muse AI, so be thoughtful before turning over control of apps, devices, and financial information.
1. Getting compensation for a seriously delayed flight
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After a seven-hour flight delay, investor and creator Ejaaz Ahamadeen said he asked Muse to file for compensation. Five minutes later, he reported having a $250 credit in his Delta account. He also said it found and rebooked a flight and replied to a support email. “it just figured everything out,” he wrote, adding that Muse “feels like magic.”
His screenshots show Muse AI checking alternative routes into Maui, prioritizing his preferred airlines, and gathering the details to submit a complaint.
If you’ve ever spent a flight delay wishing someone else would deal with the airline for you, you might finally be able to hand that headache over.
A prompt to try: “My flight on was delayed by . Check whether I qualify for compensation, a refund, or an airline credit, and prepare the request for my review. Also find alternative flights to , prioritizing . Ask before submitting a claim or changing my booking.”
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2. Outsourcing the hold music
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Entrepreneur Matt Van Horn described asking Muse to call Southwest, wait on hold, and call him once a representative was available.
“It worked! There was real human waiting for me,” he wrote. “Grail I’ve been dying for unlocked.”
Many X users replied, asking follow-up questions, like did he need a separate voice service? How did Muse know where to reach him? Van Horn said he was using Meta’s built-in calling feature and the callback setup was straightforward, “I gave it my number lol.”
There is a catch: Van Horn said the built-in calling feature is still in beta, and not everyone has access. One commenter said they’d planned an entire call with Muse, only to learn when they said “go” that calling wasn’t enabled for their account. Van Horn replied, “Sorry!! Soon,” though he didn’t offer a timeline.
If you do have access, getting on with your day while Muse waits for a representative sounds pretty appealing. As one commenter put it: “Normally we wait for the customer service rep. You had the rep wait for you.”
A prompt to try: “If calling is enabled for my account, call about , wait on hold, and call me at when a representative is ready. Let me know upfront if you can’t make the call or connect me.”
3. Finding a bar that matches a very specific vibe
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Founder Millie Yang had a specific kind of night out in mind: trendy cocktail bars in New York City with a similar feel to Osamil Upstairs. She asked Muse to search Instagram for places that fit a group of five.
The screenshots she provided show Muse narrowing in on two options: Barbam, which it described as an intimate Korean speakeasy with jazz and elaborate cocktails, and Seoul Salon, a livelier, neon-lit Korean cocktail lounge. It explained why each might work, pointing to Barbam’s atmosphere as the closer match to Osamil and Seoul Salon’s reservation options as useful for her group.
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Then Yang asked, “Show me vids,” to which Muse returned links to reels featuring a basement tour, a walkthrough, and cocktail close-ups, giving her something to judge beyond its own descriptions. It also said it had added both venues to the evening’s availability check, bringing the search to eight spots.
The connection to Reels is what Yang found to be most helpful. If your usual planning process involves bouncing between Instagram, a map, and reservation sites while sending options to the group chat, this use case could be for you.
“Muse is IG search on steroids and soon people are going to realize how insanely useful this is,” she writes on X. “It’s already got me spending more time on the app than I expected.”
A prompt to try: “Search Instagram for cocktail bars in with a similar atmosphere to . Find options for on , show me reels of the spaces and drinks, and check current opening hours and reservation availability. Let me choose before booking.”
4. Making a move feel less overwhelming
CNN’s Lisa Eadicicco tested Muse on a task with plenty of moving parts, literally: packing for a new apartment.
“I told Muse what I still needed to pack, how much time I had before moving and that I wanted to pack in short spurts,” she wrote.
Muse turned those constraints into a daily packing schedule, including estimates for how long to spend each day. It also suggested setting aside a bag of essentials for the first night.
Eadicicco’s broader test also exposed limitations. Muse recommended two date-night spots that had closed years earlier, and it told her it couldn’t directly message Marketplace sellers despite advertising that capability. Meta told CNN that Muse could negotiate with sellers within parameters set by the user.
A prompt to try: “I’m moving on and still need to pack . Make me a daily packing schedule with sessions of no more than minutes. Start with things I won’t need before the move, and include a first-night essentials checklist.”
5. Finding something to wear
Meta is pitching Muse as a shopping companion, too. An Instagram ad on my feed calls it “your style scout” and says it “watches trends, builds complete looks, and finds the pieces that fit your style and your budget.”
An ad pop-up on my Instagram.
Credit: Screenshot/Olivia Tauber
That could sound pretty appealing if you’ve ever opened a shopping app looking for one outfit and emerged an hour later with 23 tabs and no decisions. The ad promises to help narrow things down around what you like and what you want to spend, though it doesn’t show a completed shopping experience. (Amazon has banned Meta Muse AI from making purchases.)
A prompt to try: “Help me put together an outfit for with a total budget of . I like and already own . Find options in my size, check availability, and show me the complete looks and prices before I buy anything.”
6. Figuring out which subscriptions are still taking your money
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Nicolas Bustamante from Microsoft reported that Meta’s Muse AI has already saved him $200 by canceling subscriptions and services he no longer needed. Podcaster Armand Domalewski used it for the same thing, adding “muse is genuinely magic.”
If you’ve ever spotted a charge and thought, “Wait, I’m still paying for that?” you already have a starting point. Those free trials and subscriptions you meant to cancel can add up, especially when you keep putting off going through them.
A prompt to try: “Review the statements I provide for recurring subscriptions. List the amounts and renewal dates, flag possible duplicates, and ask me which ones I want to cancel.”
7. Getting your personal information off data-broker sites
Ever searched your name and found your address on a website you’ve never heard of? Threads user @andru had Muse complete 90 data-broker opt-outs.
Doing that yourself can mean working through dozens of sites, each with its own removal process. It’s the kind of project you might start enthusiastically and abandon around website number four. (Completing an opt-out doesn’t guarantee the information is gone permanently.)
“It books, buys, tracks your spending, and files the boring stuff while you just…live!”
A prompt to try: “Find data-broker sites listing my personal information and help me request its removal. Show me the matches first, ask before sharing any additional personal information, and track which requests are submitted, confirmed, or need follow-up.”
8. Watching for price drops after you book a trip
You’ve booked the flight and hotel, closed the tabs, and moved on—only to wonder later whether the price has dropped. According to the Use of Muse directory, Threads user @adambader reported saving $600 by using Muse to monitor booked flights and hotels for lower prices.
It’s a convenient idea for anyone who likes getting a deal but doesn’t want checking prices to become a daily habit. Whether changing a booking actually saves money depends on cancellation rules and fees, so those need to be part of the comparison.
A prompt to try: “Monitor the flights and hotels in my bookings for price drops. Check whether I can get the lower rate under each booking’s terms, including any change or cancellation fees. Alert me when there’s a real saving, and ask before changing anything.”
8. Watching for price drops after you book a trip
You’ve booked the flight and hotel, closed the tabs, and moved on—only to wonder later whether the price has dropped. According to the Use of Muse directory, Threads user @adambader reported saving $600 by using Muse to monitor booked flights and hotels for lower prices.
It’s a convenient idea for anyone who likes getting a deal but doesn’t want checking prices to become a daily habit. Whether changing a booking actually saves money depends on cancellation rules and fees, so those need to be part of the comparison.
A prompt to try: “Monitor the flights and hotels in my bookings for price drops. Check whether I can get the lower rate under each booking’s terms, including any change or cancellation fees. Alert me when there’s a real saving, and ask before changing anything.”
10. Comparing insurance without spending your evening gathering quotes
Founder Joseph Devoy reported that switching auto insurance with Muse saved $3,500 a year.
If you’ve been renewing the same policy because shopping around sounds like a project, that’s a reason to take another look. The important part is comparing what each policy covers alongside the price.
A prompt to try: “Compare my current auto insurance policy with quotes for equivalent coverage. Show me the annual premiums, deductibles, coverage limits, and exclusions side by side. Ask before submitting my personal information, and wait for my approval before switching or canceling anything.”
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There are still some closed doors
Before you hand over your entire shopping list, there’s a catch: the websites Muse visits don’t always welcome it.
Mashable reported on Sept. 22 that Amazon was blocking Muse from shopping, with users seeing warnings that access by an unauthorized AI agent violated its terms. Amazon told the publication it had asked Meta to remove Amazon from the experience. It also alleged that Muse failed to identify itself and collect users’ credentials and account data, raising security concerns.
Other companies are moving toward partnerships. Alongside Instacart’s announcement, Expedia described forthcoming support for travel planning through Muse, while PayPal announced plans to enable shopping and checkout through the agent across its merchants.
For now, what you can hand over depends on the features available to your account and the services involved. Start with one task you’d be happy to stop doing yourself — and see how far Muse gets.